Davinci Casino Privacy Policy

This Privacy Policy explains how Davinci Casino collects, uses, shares and protects your personal data when you visit davincicasino.co.uk, open an account, or otherwise interact with our services. We handle personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using the platform, you confirm that you have read and understood this Policy. We may update it from time to time, and the version published at davincicasino.co.uk at any given moment is the version that applies.

1. Who We Are

Davinci Casino is operated by AffDynasty Group, licensed by the Government of Curaçao and authorised by the UK Gambling Commission for service to United Kingdom players. Our registered office address is provided on request through our support channels. For any privacy-related question or request, you can reach our data protection team at [email protected].

2. What Data We Collect

2.1 Information You Provide Directly

When you register an account, we collect your full legal name, date of birth, email address, postal address, phone number, account password (stored encrypted), preferred language and account currency. When you complete KYC verification we collect a copy of your government-issued photo ID, a recent proof of address, and a copy of the deposit instrument used on the account.

2.2 Transaction and Activity Data

We collect data on every deposit and withdrawal, every wager, every game session, every bonus claimed, and every communication you have with our support team. This includes amounts, dates, methods and outcomes.

2.3 Technical Data

We automatically collect technical information when you use the platform: IP address, device type, operating system, browser type and version, time zone, screen resolution, referral source, the pages you visit on davincicasino.co.uk, the time you spend on each page, and cookie identifiers.

If you choose to register or log in using a third-party social login provider, we receive the data the provider shares with us according to your settings on that platform. This typically includes your name, email address and profile identifier.

3. How We Use Your Data

To operate your account: registration, authentication, deposits, withdrawals, game-play and customer support.
To verify your identity and meet our anti-money-laundering, know-your-customer and source-of-funds obligations.
To provide responsible gambling tools and to monitor for signs of problem gambling.
To prevent and detect fraud, collusion, bonus abuse and other forms of platform misuse.
To send service messages relating to your account, security and transactions.
To send marketing communications, where you have consented to receive them, about promotions, new games and platform updates.
To improve the platform: analytics on traffic, performance, error rates and feature usage.
To comply with our legal obligations under UK gambling regulation, anti-money-laundering law and data protection law.

Game and platform providers: the studios that supply our games receive limited gameplay data necessary to operate their titles on our platform.
Payment processors: card networks, e-wallet operators, bank-transfer partners and cryptocurrency payment processors receive the transaction data required to process your deposits and withdrawals.
Identity verification providers: KYC and anti-fraud partners process the documents and metadata required to verify your identity.
Regulators and law enforcement: we share data with the UK Gambling Commission, the Curaçao gaming authority, and law enforcement bodies where required by law or by a valid order.
Technical service providers: hosting, analytics and email delivery partners process data on our behalf under contractual data-protection commitments.
Responsible gambling networks: we share self-exclusion data with the GamStop scheme where you have registered to self-exclude across the UK regulated market.

We do not sell your personal data to third parties for advertising or any other commercial purpose.

5. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

Right of access — to obtain a copy of the personal data we hold about you.
Right to rectification — to correct inaccurate or incomplete data.
Right to erasure — to request deletion of your data, subject to our legal obligations to retain certain records.
Right to restriction — to ask us to limit how we process your data in certain circumstances.
Right to object — to object to processing based on our legitimate interests, including direct marketing.
Right to data portability — to receive your data in a structured, machine-readable format.
Right to withdraw consent — to withdraw any consent you have given for marketing or optional processing.
Right to lodge a complaint — with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data lawfully.

To exercise any of these rights, contact us at [email protected].

6. How We Protect Your Data

128-bit SSL encryption on every session between your device and our servers.
Encrypted storage of passwords and sensitive personal data.
Two-factor authentication available on every account.
Role-based access controls limiting who in our organisation can access player data.
Regular security reviews and penetration tests of the platform.
Contractual data-protection commitments from every third-party processor we use.

7. Cookies

We use cookies and similar technologies to operate the platform, remember your preferences, analyse traffic, and personalise marketing. Cookies fall into four categories: strictly necessary (required for the platform to function), functional (remember settings such as language), analytics (help us understand usage), and marketing (deliver relevant promotional content). On your first visit you are presented with a consent banner allowing you to accept or reject each non-essential category. You can revise your cookie choices at any time through the cookie settings panel on davincicasino.co.uk, or by adjusting your browser settings to block or delete cookies.

8. Data Retention

We retain personal data for as long as your account is active, and for a further period after closure as required to meet our legal obligations under UK gambling regulation and anti-money-laundering law — typically a minimum of five years from the date of the last transaction. After that period, data is either deleted or fully anonymised.

9. Minors

Davinci Casino is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that we hold data on a minor, we will delete it without delay and close any associated account.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, in technology, or in the law. Material changes will be communicated through a notice on the platform and, where appropriate, by email to your registered address.

11. Contact Us

For any privacy question or to exercise any of your rights, contact our data protection team at [email protected]. For general queries please use [email protected].